Overview:

Trust in WatchGuard MDR – Your Ultimate Layer of Protection

We manage the detection and response for sophisticated threats around-the-clock, tailored to your business.

Stay ahead of advanced cyber threats with our MDR service built to protect your organization’s most valuable assets. Developed in collaboration with WatchGuard Technologies, WatchGuard MDR provides a robust, scalable solution to strengthen your security posture, achieve regulatory compliance, and gain access to cyber insurance without investing in 24/7 cybersecurity experts.

Key Benefits of WatchGuard MDR:

24/7 Protection Against Sophisticated Threats

Keep your business secure with continuous, automated monitoring and rapid response to advanced cyber threats, reducing risks and protecting against even the most complex attacks.

Enhanced Cyber Insurance Eligibility

Meet critical insurance requirements with MDR’s rapid threat detection and response, designed to limit the impact of breaches and provide detailed reporting on vulnerabilities, attacker behavior, and mitigation actions taken.

Regulatory Compliance and Cyber Insurance Access

Meet compliance standards with ease. Regular health reports from WatchGuard MDR help streamline audits, maintain up-todate insights on security posture, and support regulatory requirements.

Elevate Your Security Posture Immediately, Without the Costs

Meet critical insurance requirements with MDR’s rapid threat detection and response, designed to limit the impact of breaches and provide detailed reporting on vulnerabilities, attacker behavior, and mitigation actions taken.

Seamless Integration and Minimal Disruption

Activate WatchGuard MDR with no additional installations if you’re already using WatchGuard EDR, EPDR, or Advanced EPDR – no reboot required, ensuring continuity.

Secure Your Business Today

Fill out the form to schedule a call and discover how WatchGuard MDR can elevate your security, streamline compliance, and enhance resilience against cyber threats. Stay protected and compliant in an ever-evolving cyber landscape.

Get Started with WatchGuard MDR Today!

Strengthen Your Cybersecurity with 24/7 Managed Detection & Response

Download our latest MDR Solution Brief and discover how continuous monitoring, expert threat response, and improved compliance can protect your organization from sophisticated cyber threats.

Download the MDR Solution Brief

WatchGuard MDR: Enterprise-Grade Security for Every Business

WatchGuard’s Managed Detection and Response (MDR) service empowers your organization with 24/7 threat monitoring, expert analysis, and rapid incident response—all without the need for a costly in-house Security Operations Center (SOC). Our dedicated cybersecurity professionals work around the clock to detect and neutralize threats before they impact your operations, giving you the confidence to grow your business securely and efficiently. Whether you're looking to strengthen your compliance posture or simply gain peace of mind, WatchGuard MDR is your trusted partner in proactive protection.

Deployment:

The power of efficient prevention, hunting, detection, and response

Prioritizing the combination of prevention and attack surface reduction and proactive detection and response is crucial for enhancing your customers’ cybersecurity posture. These security strategies are all interconnected. Prevention efforts aim to minimize incidents and associated costs, while detection and response address threats that slip through preventive measures, minimizing the time to detect and respond to them to reduce the overall security cost.

WatchGuard MDR maximizes automated threat prevention, detection, and response by utilizing WatchGuard EDR, EPDR, or Advanced EPDR and its managed services. The Zero-Trust Application Service autonomously minimizes the malware attack surface, enhancing security posture and enabling scalable detection and response. Skilled cybersecurity analysts leverage the Threat Hunting Service to investigate IoAs and weak signals, uncovering complex cyberattacks. The continuous Security Health checks in the service evaluate configuration and attack surface exposure. Our cybersecurity analysts provide guidelines to minimize endpoint attack surfaces, fortify security controls, fine-tune settings, and recommend timely patching.

By combining attack surface reduction, prevention, and effective detection and response strategies, WatchGuard EDR, EPDR, or Advanced EPDR and WatchGuard MDR empower MSPs with a robust cybersecurity framework.

How It Works:

WatchGuard Core MDR provides 24/7 monitoring of the threat activity registered at endpoints and Office 365, enabling correlation of suspicious activities to detect, investigate, and respond to cyber threats promptly and effectively. Here’s how the service works:

Service Onboarding:
The onboarding process initiates immediately upon WatchGuard Core MDR service activation in the subscriber’s account. WatchGuard SOC analysts collaborate to define response types & ensure optimal service. We’ll confirm WatchGuard EDR, EPDR, and Advanced EPDR setup and work together to validate the functionality of your security controls, ensuring containment and response readiness.

24/7 Endpoint and Office 365 Activity Monitoring and Data Collection:
WatchGuard Core MDR leverages endpoint data collected from WatchGuard host sensors and then stored for 365 days in our Cloud SOC. Processed in real time and retrospectively via machine learning and advanced analytics, our threat hunters explore new patterns to enhance cybersecurity.

24/7 Proactive Hunting and Detection:
We use machine learning to analyze this data and detect suspicious activities and anomalies that could indicate the presence of a threat. We map all indicators of attack (IoAs) to the MITRE ATT&CK framework to quickly understand the threat actors. Our MDR personnel proactively seek endpoint threats, reducing detection time and enhancing security efficacy.

24/7 Investigation and Validation:
Investigation and validation are key elements within our MDR service. Aided by machine-learning algorithms trained on real cyber incidents, our experts correlate IoAs into incidents, investigating and validating them to swiftly address potential threats and minimize impact.

Immediate Incident Notification to Partner Teams:
Upon confirmation of a security incident, WatchGuard Core MDR promptly notifies our MSP partners with post-incident validation, sparing them the task of reviewing unconfirmed cases. Notifications detail investigative insights and impacted machines, empowering fast, informed response actions by partner teams, thus mitigating threats and minimizing potential damages or data loss efficiently.

Mitigation and Remediation Guidelines:
When security incidents arise, the WatchGuard Core MDR team collaborates closely with MSPs to provide clear, actionable guidance for incident response and damage mitigation. This includes detailed recommendations for containment actions, remediation, and future security posture enhancement. Our guidelines aid partners in quickly and effectively responding to threats, minimizing incident impact, and enhancing clients’ overall security posture to prevent similar incidents from happening again.

24/7 Response and Mitigation Executed by WatchGuard or the Partner’s Team:
Our MDR experts create custom automated playbooks to mitigate and contain validated threats, including those that involve potential endpoint isolation. If partners opt for their own teams to lead containment efforts, the WatchGuard Core MDR team provides guided support.

Response and Remediation Executed by the Partner’s Team:
Led by partners with WatchGuard guidance, the post-incident containment or remediation phase addresses attacker traces, data restoration, and vulnerability patches. It may also involve enhancing existing security setups or implementing new security controls to forestall similar incidents going forward.

Weekly and Monthly Reporting:
WatchGuard MDR experts deliver weekly and monthly security reports to partners, covering detected IoAs, investigations, identified incidents, and a security health analysis to anticipate potential threats. Partners can customize reports to enhance customer engagement with their MDR service.

MDR Model and Use Cases:

Documentation:

Download the WatchGuard Core Managed Detection and Response Service Brief (PDF).

Download the WatchGuard Managed Detection and Response Brochure (PDF).

Download the WatchGuard Managed Detection and Response Datasheet (PDF).