Trust in WatchGuard MDR – Your Ultimate Layer of Protection
We manage the detection and response for sophisticated threats around-the-clock, tailored to your business.
Stay ahead of advanced cyber threats with our MDR service built to protect your organization’s most valuable assets. Developed in collaboration with WatchGuard
Technologies, WatchGuard MDR provides a robust, scalable solution to strengthen your security posture, achieve regulatory compliance, and gain access to cyber insurance without investing in 24/7 cybersecurity experts.
Key Benefits of WatchGuard MDR:
24/7 Protection Against Sophisticated Threats
Keep your business secure with continuous, automated monitoring and rapid response to advanced cyber threats, reducing risks and protecting against even the most complex attacks.
Enhanced Cyber Insurance Eligibility
Meet critical insurance requirements with MDR’s rapid threat detection and response, designed to limit the impact of breaches and provide detailed reporting on vulnerabilities, attacker behavior, and mitigation actions taken.
Regulatory Compliance and Cyber Insurance Access
Meet compliance standards with ease. Regular health reports from WatchGuard MDR help streamline audits, maintain up-todate insights on security posture, and support regulatory requirements.
Elevate Your Security Posture Immediately, Without the Costs
Meet critical insurance requirements with MDR’s rapid threat detection and response, designed to limit the impact of breaches and provide detailed reporting on vulnerabilities, attacker behavior, and mitigation actions taken.
Seamless Integration and Minimal Disruption
Activate WatchGuard MDR with no additional installations if you’re already using WatchGuard EDR, EPDR, or Advanced EPDR – no reboot required, ensuring continuity.
Secure Your Business Today
Fill out the form to schedule a call and discover how WatchGuard MDR can elevate your security, streamline compliance, and enhance resilience against cyber threats. Stay protected and compliant in an ever-evolving cyber landscape.
Strengthen Your Cybersecurity with 24/7 Managed Detection & Response
Download our latest MDR Solution Brief and discover how continuous monitoring, expert threat response, and improved compliance can protect your organization from sophisticated cyber threats.
WatchGuard MDR: Enterprise-Grade Security for Every Business
WatchGuard’s Managed Detection and Response (MDR) service empowers your organization with 24/7 threat monitoring, expert analysis, and rapid incident response—all without the need for a costly in-house Security Operations Center (SOC). Our dedicated cybersecurity professionals work around the clock to detect and neutralize threats before they impact your operations, giving you the confidence to grow your business securely and efficiently. Whether you're looking to strengthen your compliance posture or simply gain peace of mind, WatchGuard MDR is your trusted partner in proactive protection.
Total Threat Visibility & Response
24/7 monitoring, detection, and real-time response
Cybersecurity experts continuously analyze threats and respond fast
Full visibility across your environment for smarter, faster decisions
Scalable, Cost-Effective Security
Enterprise-level protection without internal SOC overhead
Rapid deployment with WatchGuard Advanced Endpoint Security
Flexible service that grows with your business
Deployment:
The power of efficient prevention, hunting, detection, and response
Prioritizing the combination of prevention and attack surface reduction and proactive detection and response is crucial for enhancing your customers’ cybersecurity posture. These security strategies are all interconnected. Prevention efforts aim to minimize incidents and associated costs, while detection and response address threats that slip through preventive measures, minimizing the time to detect and respond to them to reduce the overall security cost.
WatchGuard MDR maximizes automated threat prevention, detection, and response by utilizing WatchGuard EDR, EPDR, or Advanced EPDR and its managed services. The Zero-Trust Application Service autonomously minimizes the malware attack surface, enhancing security posture and enabling scalable detection and response. Skilled cybersecurity analysts leverage the Threat Hunting Service to investigate IoAs and weak signals, uncovering complex cyberattacks. The continuous Security Health checks in the service evaluate configuration and attack surface exposure. Our cybersecurity analysts provide guidelines to minimize endpoint attack surfaces, fortify security controls, fine-tune settings, and recommend timely patching.
By combining attack surface reduction, prevention, and effective detection and response strategies, WatchGuard EDR, EPDR, or Advanced EPDR and WatchGuard MDR empower MSPs with a robust cybersecurity framework.
How It Works:
WatchGuard Core MDR provides 24/7 monitoring of the threat activity registered at endpoints and Office 365, enabling correlation of suspicious activities to detect, investigate, and respond to cyber threats promptly and effectively. Here’s how the service works:
Service Onboarding: The onboarding process initiates immediately upon WatchGuard Core MDR service activation in the subscriber’s account. WatchGuard SOC analysts collaborate to define response types & ensure optimal service. We’ll confirm WatchGuard EDR, EPDR, and Advanced EPDR setup and work together to validate the functionality of your security controls, ensuring containment and response readiness.
24/7 Endpoint and Office 365 Activity Monitoring and Data Collection:
WatchGuard Core MDR leverages endpoint data collected from WatchGuard host sensors and then stored for 365 days in our Cloud SOC. Processed in real time and retrospectively via machine learning and advanced analytics, our threat hunters explore new patterns to enhance cybersecurity.
24/7 Proactive Hunting and Detection:
We use machine learning to analyze this data and detect suspicious activities and anomalies that could indicate the presence of a threat. We map all indicators of attack (IoAs) to the MITRE ATT&CK framework to quickly understand the threat actors. Our MDR personnel proactively seek endpoint threats, reducing detection time and enhancing security efficacy.
24/7 Investigation and Validation:
Investigation and validation are key elements within our MDR service. Aided by machine-learning algorithms trained on real cyber incidents, our experts correlate IoAs into incidents, investigating and validating them to swiftly address potential threats and minimize impact.
Immediate Incident Notification to Partner Teams:
Upon confirmation of a security incident, WatchGuard Core MDR promptly notifies our MSP partners with post-incident validation, sparing them the task of reviewing unconfirmed cases. Notifications detail investigative insights and impacted machines, empowering fast, informed response actions by partner teams, thus mitigating threats and minimizing potential damages or data loss efficiently.
Mitigation and Remediation Guidelines:
When security incidents arise, the WatchGuard Core MDR team collaborates closely with MSPs to provide clear, actionable guidance for incident response and damage mitigation. This includes detailed recommendations for containment actions, remediation, and future security posture enhancement. Our guidelines aid partners in quickly and effectively responding to threats, minimizing incident impact, and enhancing clients’ overall security posture to prevent similar incidents from happening again.
24/7 Response and Mitigation Executed by WatchGuard or the Partner’s Team:
Our MDR experts create custom automated playbooks to mitigate and contain validated threats, including those that involve potential endpoint isolation. If partners opt for their own teams to lead containment efforts, the WatchGuard Core MDR team provides guided support.
Response and Remediation Executed by the Partner’s Team:
Led by partners with WatchGuard guidance, the post-incident containment or remediation phase addresses attacker traces, data restoration, and vulnerability patches. It may also involve enhancing existing security setups or implementing new security controls to forestall similar incidents going forward.
Weekly and Monthly Reporting:
WatchGuard MDR experts deliver weekly and monthly security reports to partners, covering detected IoAs, investigations, identified incidents, and a security health analysis to anticipate potential threats. Partners can customize reports to enhance customer engagement with their MDR service.
Benefits for our partners
Features
MSP Benefits
24/7 monitoring. data collection at WatchGuard SOC in the Cloud
Capitalize on the MDR opportunity without investing in a modern SOC.
24/7 detection, hunting, and investigation by WatchGuard’s experts
Augment your team with cybersecurity-skilled staff to provide 24/7 MDR.
24/7 unattended threat containment
Entrust us with round-the-clock containment of uncovered threats.
Immediate notification to the MSP team
Take the lead in your customer relationships while we ensure you're always informed.
Mitigation and remediation guidelines
Access security knowledge and best practices that provide a competitive edge.
Service onboarding and periodic health checks
Prevent attacks from improper security or unmanaged endpoints.
Weekly wellness status and monthly activity reporting
Enhance customer security by staying ahead of threats exploiting vulnerabilities.
MDR Model and Use Cases:
1. MDR from an In-House Security Operations Center (SOC):
An in-house SOC is a dedicated facility and team within an MSP responsible for managing and responding to cybersecurity issues in their customers’ environment.
Control: Full control over all processes, tools, and data.
Cost: High – involves investing in technology and skilled staff.
Scalability: Scaling requires additional investments in staff and technology.
Management: Entire management and operations are handled internally.
Use Case: Best for large organizations with substantial cybersecurity budgets and high-security requirements.
2. MDR from a SOC as a Service (SOCaaS):
SOCaaS is a service that provides outsourced cybersecurity monitoring, detection, investigation, and response from a third-party MDR.
Control: Limited control as processes are handled by the MDR provider.
Cost: Lower – operational expense rather than a capital investment.
Scalability: Can be scalable, depending on the chosen service.
Management: Managed by third-party cybersecurity professionals.
Use Case: Suitable for small and midsize businesses or organizations with limited cybersecurity budgets and staff.
3. MDR from a Hybrid SOC:
A hybrid SOC model combines in-house and outsourced SOC functionalities to balance internal and external cybersecurity capabilities.
Control: Moderate control – internally managed but leverages external resources.
Cost: Can be optimized according to the balance of in-house and outsourced functions.
Scalability: Higher – internal efforts can be augmented with external capabilities.
Management: Involves both internal management and thirdparty management.
Use Case: Ideal for organizations seeking to augment their existing SOC capabilities without substantial investments.
4. Automated MDR (Services)
In an automated MDR context, technology plays a pivotal role in bolstering cybersecurity defense by streamlining and often automatically handling various functions to enhance efficacy and responsiveness.
Control: Detection and response activities are automated. Enables IT teams to focus on strategic, complex, or escalated concerns.
Cost: No additional expenses are necessary, as all technologies, including AI in the Cloud, skilled personnel, tools, and threat intelligence, are included in the product cost.
Scalability: Facilitates easy adaptation to the evolving scale and complexity of organizational environments.
Management: Offers a systematic approach to threat detection and response, minimizing the management effort.
Use Case: Automated MDR services are key for businesses with limited cybersecurity staff/budget, providing robust, affordable defense.
Pricing and product availability subject to change without notice.
WatchGuard Products
WatchGuard Core Managed Detection and Response Service - 1 Year
WatchGuard Core Managed Detection and Response Service - 1 Year - 1 to 50 licenses Note: If you already have an existing Endpoint license and need additional licenses, then you are eligible for a customized quote. Reach out to us, your WatchGuard expert, to get started!
#WGMDR30101 Our Price: $75.00
WatchGuard Core Managed Detection and Response Service - 1 Year - 51 to 100 licenses Minimum 51 quantity
#WGMDR30201 Our Price: $65.00
WatchGuard Core Managed Detection and Response Service - 1 Year - 101 to 250 licenses Minimum 101 quantity
#WGMDR30301 Our Price: $55.00
WatchGuard Core Managed Detection and Response Service - 1 Year - 251 to 500 licenses Minimum 251 quantity
#WGMDR30401 Our Price: $45.00
WatchGuard Core Managed Detection and Response Service - 1 Year - 501 to 1000 licenses Minimum 501 quantity
#WGMDR30501 Our Price: $40.00
WatchGuard Core Managed Detection and Response Service - 1 Year - 1001 to 5000 licenses Minimum 1001 quantity
#WGMDR30601 Our Price: $35.00
WatchGuard Core Managed Detection and Response Service - 1 Year - 5001+ licenses Minimum 5001 quantity
#WGMDR30701 Our Price: $32.50
WatchGuard Core Managed Detection and Response Service - 3 Year
WatchGuard Core Managed Detection and Response Service - 3 Year - 1 to 50 licenses Note: If you already have an existing Endpoint license and need additional licenses, then you are eligible for a customized quote. Reach out to us, your WatchGuard expert, to get started!
#WGMDR30103 Our Price: $180.00
WatchGuard Core Managed Detection and Response Service - 3 Year - 51 to 100 licenses Minimum 51 quantity
#WGMDR30203 Our Price: $156.00
WatchGuard Core Managed Detection and Response Service - 3 Year - 101 to 250 licenses Minimum 101 quantity
#WGMDR30303 Our Price: $132.00
WatchGuard Core Managed Detection and Response Service - 3 Year - 251 to 500 licenses Minimum 251 quantity
#WGMDR30403 Our Price: $108.00
WatchGuard Core Managed Detection and Response Service - 3 Year - 501 to 1000 licenses Minimum 501 quantity
#WGMDR30503 Our Price: $96.00
WatchGuard Core Managed Detection and Response Service - 3 Year - 1001 to 5000 licenses Minimum 1001 quantity
#WGMDR30603 Our Price: $84.00
WatchGuard Core Managed Detection and Response Service - 3 Year - 5001+ licenses Minimum 5001 quantity
#WGMDR30703 Our Price: $78.00
WatchGuard Core Managed Detection and Response Service for Microsoft- 1 Year
WatchGuard Core Managed Detection and Response Service for Microsoft - 1 Year - 1 to 50 licenses
#WGMDRM30101 Our Price: $75.00
WatchGuard Core Managed Detection and Response Service for Microsoft - 1 Year - 51 to 100 licenses
#WGMDRM30201 Our Price: $65.00
WatchGuard Core Managed Detection and Response Service for Microsoft - 1 Year - 101 to 250 licenses
#WGMDRM30301 Our Price: $55.00
WatchGuard Core Managed Detection and Response Service for Microsoft - 1 Year - 251 to 500 licenses
#WGMDRM30401 Our Price: $45.00
WatchGuard Core Managed Detection and Response Service for Microsoft - 1 Year - 501 to 1000 licenses
#WGMDRM30501 Our Price: $40.00
WatchGuard Core Managed Detection and Response Service for Microsoft - 1 Year - 1001 to 5000 licenses
#WGMDRM30601 Our Price: $35.00
WatchGuard Core Managed Detection and Response Service for Microsoft - 1 Year - 5001+ licenses
#WGMDRM30701 Our Price: $32.50
WatchGuard Core Managed Detection and Response Service for Microsoft- 3 Year
WatchGuard Core Managed Detection and Response Service for Microsoft - 3 Year - 1 to 50 licenses
#WGMDRM30103 Our Price: $180.00
WatchGuard Core Managed Detection and Response Service for Microsoft - 3 Year - 51 to 100 licenses
#WGMDRM30203 Our Price: $156.00
WatchGuard Core Managed Detection and Response Service for Microsoft - 3 Year - 101 to 250 licenses
#WGMDRM30303 Our Price: $132.00
WatchGuard Core Managed Detection and Response Service for Microsoft - 3 Year - 501 to 1000 licenses
#WGMDRM30503 Our Price: $96.00
WatchGuard Core Managed Detection and Response Service for Microsoft - 3 Year - 251 to 500 licenses
#WGMDRM30403 Our Price: $108.00
WatchGuard Core Managed Detection and Response Service for Microsoft - 3 Year - 1001 to 5000 licenses
#WGMDRM30603 Our Price: $84.00
WatchGuard Core Managed Detection and Response Service for Microsoft - 3 Year - 5001+ licenses
